About us, Team Sri Lanka Eden Travelss

Meet our team

Ana Díaz

Travel consultant. When she first came to Sri Lanka in 2001 she travelled from north to south and from east to west whole island. She decided that this wonderful island would be her place of residence in the future. And so it was. A few years later Ana began the great adventure of settling in Sri Lanka and working in the world she loves most: travel. A tireless worker and lover of perfection, she is dedicated mainly to creating itineraries and personal contact with customers. Always attentive to any request received, even during the tour, once in Sri Lanka.

 

Ana Diaz Sri Lanka Eden Travels

Sanji

Travel coordinator. Born in Sri Lanka where he lived until he was 19 years old. Then he began a long period of his life in Europe that took him to Paris, Barcelona, Mallorca, Ireland … He returned to settle in 2010 in Sri Lanka and, since then, he has devoted himself to tourism. He is a national tour guide and specialised in the Spanish and English spoken markets, moreover, he coordinates and train our drivers and guides. As a passionate traveller, he loves learning everything, he is a good flamenco guitarist, he was a chef, he is a golfer, a hiker and a thousand other things. He knows very well the monuments, natural parks, customs and traditions of  Sri Lanka, this makes him a very special guide.

Sanji Sri Lanka Eden Travels

Marco

Representative in Europe dedicated to the English and Italian spoken markets, route planner, coordinator and contact person between Europe and Viajes Eden Group. Born in Italy, he sailed, visiting more than 27 countries around the world as skipper of private yachts.                Travel and adventure lover, he lived in Sri Lanka for 2 years and keeps coming back, he pays great attention throughout the organisation of the trips we offer, dealing directly with customers and following all the operations inherent to the requests received.

Marco Sri Lanka Eden Travels

Miguel

Representative in Europe dedicated to the French spoken market, route designer, coordinator and contact person between France and Sri Lanka Eden Travels. Lover of Southeast Asia, Miguel fell in love with Sri Lanka when he made his first trip in 2014. Captivated by the friendliness of the Sri Lankan people, their smile, cultural heritage or its paradisiacal beaches … and above all, its spectacular nature. He likes to discover unusual and hidden places in this country full of surprises. His desire is always to come back and show others this pearl of the Indian Ocean.

Miguel Sri Lanka viajes eden

Rasika

Always smiling, she is a specialist in the design of routes. Furthermore, she is responsible for reservations and relations with the hotels and other sevices.

Rasika Sri Lanka Eden Travels

Aina

The expert on social networks. Since she travelled to Sri Lanka in 2015, she has not stopped participating with us in spreading the agencies image on social networks. She is a teacher, hardworking person, she reads a lot, loves taking long hikes in the mountains and playing the flute. Aina always does her job perfectly.

Aina Sri Lanka Eden Travels

Lasitha

The accountant of the agency, is responsible for relations with institutions and tourism authorities.

Lasitha Sri Lanka Eden Travels

Sampath

The driver “number 1”. Probably one of the best drivers who works in the company. Speaks Spanish and English. Born in Sri Lanka. He studied in Russia, but could not withstand the cold and returned to Sri Lanka to work in the world of tourism. He was a chef and many other things. He is kind, unconditional, honest, hard-working … He likes to show his country and will do everything possible to make traveller feel comfortable and safe in Sri Lanka. 

Sampath Sri Lanka Eden Travels

Nasri

Our friendly Nasri is the perfect driver for trips family with children. He has a good knowledge of the customs and traditions of Sri Lanka. He likes to offer extra services for travelers like taking them in tuk-tuk around Kandy or teaching them where to eat the best curries in different locations.

Nazri Sri Lanka Eden Travels

Nalinda

Another driver so loved by all our customers. He is affable, simple and very affectionate with children. Like the rest of his teammates, he is prudent and patient in driving. For any request made by you never you would get a no as an answer. He also loves teaching all travellers the real Sri Lanka.

Nalinda Sri Lanka Eden Travels

Sandun

A perfect driver for trips with the little ones or groups. He has a high sense of responsibility and is an excellent professional. He also likes to pay special attention to customers, Taking them to  religious or traditional local events that do not appear on the internet and that only locals know.

Sandun Sri Lanka Eden Travels

Terrence

One of our best chauffeur guides. After living in Italy he returned to his beloved country, now his task, is to show Sri Lanka to tourists who come to discover it. Always very attentive and caring, but above all he is an excellent driver.

Terrence in About us page

Sujeewa

Our dear Sujiwa is another of our great English-speaking drivers. He would do everything in his hands to make traveller feels, that they have made the best trip of their lives.

Sujeewa Sri Lanka Eden Travels

Vijitha

English speaking guide and photographer. He has a profound knowledge of national temples and monuments, as well as natural parks. During the circuits, he also devoted himself to his great passion: photography. Hardly anyone knows, but his photos are part of the tourist advertising that the Sri Lankan authorities use in the country.

Vijita Sri Lanka Eden Travels

Nalin

Another of our great English-speaking drivers. Perfect for trips for small groups or families. Furthermore, he does everything to provide the best service to Eden Travels customers.

Nalin About Us Sri Lanka Eden Travels

About Us

Our Team 

We are a team of Europeans and Sri Lankans living in this country and working in the management and consulting of all aspects concerning the organisation of your trip.

The team consists of several route planners, guides and drivers who speak English, Spanish, Italian and Sri Lankan.

Perfectioning our knowledge of the recommended routes. In addition, we are always discovering and arranging new tours for our customers.

The Sri Lanka Eden Travels team, work every day to improve our service and performance to our customers by examining and offering the best quality / price ratio.

Assuring you of a professional and rapid response to any enquiries received.

The knowledge of the island, at a cultural, geographic and social level, which enables us to offer a very special approach to local people, to both their nature and culture, reaching every corner of the country.

On our routes we combine, at the request of the customer, different aspects such as nature, culture, adventure or health.

In Sri Lanka Eden Travels we like to organise exclusive excursions, adapting to the specific needs of each person or group providing the highest quality at the best price.

Our main criteria is honesty with the client, respect for the cultural, human and religious diversity of Sri Lanka, as well as other concepts such as responsible tourism and maximum respect for the environment.

Sri Lanka Eden Travels is a local travel agency that wants to offer a different way of traveling to Sri Lanka, which makes the trip the best experience of your life.

Why choose us, Know our added values

1.We do not enter in to agreements or take commissions from other businesses and consider that the time of a trip cannot be lost in stores, and obliging customers to buy goods. Most of  the agencies offer a cheaper price this way, thus compensating for the differences they do not add.

2. Assistance Customer Service doing the tour is available 24 hours a day, seven days a week to answer questions, provide information and help resolve concerns of our customers.

3. The drivers are well versed in World culture. We operate a safe driving policy and our drivers/guides take the utmost precaution and care while driving. 

4. To ensure a comfortable and safe journey our fleet of vehicles consist in various sizes, all equipped with air conditioning.

 

PAYMENT METHOD AND CANCELLATION POLICY

A 10% or 20% deposit would be required depending on the season (low or high), by bank transfer.

Payment : The balance remaining  would be required on arrival in Sri Lanka by means of an international bank transfer, credit card or cash.

Note: In the case of payment by international bank transfer or by card on arrival, the amount will be subject to an increase of 2.5% for the bank charges incurred.

The reservation is confirmed once the deposit is received.

Upon receipt of the balance outstanding an invoice will be forwarded showing payment in full.

Cancellation policy:

  • Up to 30 days before the start of the trip, 100% of the deposit is refunded if a cancellation of the trip occurs.
  • Between 29 days and 15 days before the start of the journey there is a penalty of 50% of the deposit amount.
  • For cancellations within 14 days prior to the trip, no deposit will be refunded.
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